Refunds may be available for certain products or services purchased through Dravyn SMTP Solutions, subject to the terms and conditions outlined in this refund policy. Eligibility for refunds may vary depending on the type of product or service purchased, as well as the reason for the refund request.
To be eligible for a refund, you must meet the specific criteria set forth in this refund policy, as well as any additional requirements specified at the time of purchase. Refund requests that do not meet these criteria may be denied.
Please review the terms of your purchase carefully and contact us if you have any questions or concerns about eligibility for a refund.
To request a refund, please contact our customer support team at support@dravyn.com within the specified refund period for your purchase. Refund periods may vary depending on the product or service purchased, and refunds requested outside of the specified period may be denied.
Your refund request will be reviewed by our team, and we may require additional information or documentation to process your request. Once your request is approved, we will initiate the refund process and notify you of the status of your refund.
Refunds will be issued to the original method of payment used for the purchase, unless otherwise specified. Please allow up to 10 business days for the refund to be processed and reflected in your account.
Certain products or services may be designated as non-refundable at the time of purchase, and refunds will not be available for these items unless otherwise required by law. Non-refundable items may include but are not limited to:
Please review the terms and conditions of your purchase carefully to determine if your item is eligible for a refund.
Refunds are subject to certain conditions and restrictions as outlined in this refund policy. In general, refunds will only be issued for purchases made directly through Dravyn SMTP Solutions, and not for purchases made through third-party vendors or resellers.
To be eligible for a refund, the product or service must be returned in its original condition, unused and undamaged. Refunds will not be issued for products or services that have been tampered with, altered, or modified in any way.
We reserve the right to deny refund requests that do not meet these conditions or that are deemed fraudulent or abusive. Refunds may also be subject to restocking fees or other charges as specified at the time of purchase.
If you believe that you are entitled to a refund that has been denied or if you have any disputes regarding the refund process, please contact our customer support team at support@dravyn.com to resolve the issue. We will review your request and work with you to find a satisfactory resolution.
If we are unable to resolve the dispute to your satisfaction, you may have the option to escalate the matter through arbitration or legal proceedings as outlined in our terms of service. Please refer to our terms of service for more information on dispute resolution procedures.
We are committed to providing fair and transparent refund processes, and we will make every effort to resolve refund disputes in a timely and equitable manner.
We reserve the right to update or change this refund policy at any time without prior notice. Any changes to the refund policy will be posted on this page, and the effective date will be updated accordingly.
You are responsible for reviewing this refund policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of the revised refund policy.
If you do not agree to the revised refund policy, you may discontinue your use of our website and services and request the deletion of your account.
If you have any questions, concerns, or feedback regarding our refund policy, please contact us using the information provided below:
Email:support@dravyn.com
We value your input and are committed to providing excellent customer service.
Once your refund request has been approved, please allow 4 business days for the refund to be processed and reflected in your account. The exact processing time may vary depending on the payment method used for the original purchase and your financial institution's policies.
If you have not received your refund within the specified timeframe, please contact our customer support team at support@dravyn.com for assistance. We will investigate the issue and provide you with an update on the status of your refund as soon as possible.
We appreciate your patience and understanding during the refund processing period, and we will make every effort to expedite the process and ensure that you receive your refund in a timely manner.
This refund policy applies only to purchases made directly through Dravyn SMTP Solutions and does not cover purchases made through third-party vendors or resellers. Refund requests for products or services purchased through third-party vendors should be directed to the respective vendor or seller.
Dravyn SMTP Solutions reserves the right to refuse or deny refund requests that do not meet the eligibility criteria outlined in this refund policy. Refund policies may vary depending on the specific product or service purchased, and additional terms and conditions may apply.
If you have any questions or concerns about the scope of our refund policy, please contact our customer support team for clarification before making a purchase.
Free trials or promotional offers provided by Dravyn SMTP Solutions are not eligible for refunds. If you participate in a free trial or promotional offer and subsequently decide not to continue with the paid subscription, you will not be charged for the trial period, and no refunds will be issued.
It is your responsibility to cancel the trial or promotional offer before the end of the trial period to avoid being charged for the subsequent subscription period. Refunds will not be issued for charges incurred as a result of failure to cancel the trial or promotional offer in a timely manner.
If you have any questions about our free trial or promotional offer terms, please contact our customer support team for clarification before participating in the offer.