At Fendric, we strive to ensure your satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help. To be eligible for a refund, your purchase must meet certain criteria:
If your purchase meets these criteria, please contact us at support@fendric.com with your order details to initiate the refund process.
Once your refund request is received and approved, we will process the refund within 5 days. The refund will be issued to the original payment method used for the purchase. Please note that it may take some time for the refund to appear in your account depending on your bank or payment provider.
If you haven't received your refund within the specified timeframe, please first check your bank account or contact your payment provider. If you still have not received your refund, please contact us at support@fendric.com for further assistance.
There are certain situations where refunds may not be granted:
If your purchase falls into one of these categories, it may not be eligible for a refund. However, we encourage you to contact us at support@fendric.com with any concerns or questions regarding your purchase.
In certain circumstances, we may offer partial refunds for products or services that are not fully eligible for a full refund. This could be applicable if the product has been partially used, damaged during shipping, or if there are other mitigating factors. The amount of the partial refund will be determined based on the specific circumstances of your case. Please note that we reserve the right to refuse partial refunds if we determine that the request does not meet our refund criteria.
If you believe you are entitled to a partial refund, please contact our customer support team at support@fendric.com with your order details and a description of the issue. We will review your request promptly and provide further instructions on how to proceed with the partial refund process. Our goal is to ensure that you are satisfied with your purchase and receive fair treatment in accordance with our refund policy.
We understand that each refund request is unique, and we are committed to handling them with care and fairness. Our customer support team is here to assist you throughout the refund process and address any questions or concerns you may have. Thank you for choosing Fendric, and we appreciate your understanding and cooperation regarding our refund policies.
Before requesting a refund, please review the following conditions to ensure that your request is eligible:
If your refund request meets these conditions, please contact us at support@fendric.com with your order details and a brief explanation of the reason for the refund. Our customer support team will review your request and respond to you as soon as possible with further instructions on how to proceed with the refund process.
We are committed to providing fair and transparent refund processes for our customers and aim to resolve refund requests promptly and professionally. If you have any questions or concerns about our refund conditions or policies, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we appreciate your understanding and cooperation.
In addition to offering refunds, we may also provide exchanges for certain products or services. If you wish to exchange your purchase for an alternative item, please contact our customer support team at support@fendric.com with your order details and the reason for the exchange. We will assess your request and provide further instructions on how to proceed with the exchange process.
Please note that exchanges are subject to product availability and may not always be possible. If the item you wish to exchange is out of stock or unavailable, we will work with you to find a suitable alternative or provide a refund if necessary. Our goal is to ensure that you are completely satisfied with your purchase and receive the best possible customer service experience.
If you have any questions or concerns about our exchange policy or the exchange process, please do not hesitate to contact us. Our dedicated customer support team is here to assist you and address any inquiries you may have regarding exchanges or any other aspect of our refund policy.
Once your refund request has been approved, the processing time for your refund may vary depending on several factors. Typically, refunds are processed within 3 business days from the date of approval. However, please note that it may take additional time for the refunded amount to appear in your account, depending on your bank or payment provider.
If you have not received your refund within the expected timeframe, we recommend first checking your bank account or contacting your payment provider for further information. If you still have not received your refund after this, please contact our customer support team at support@fendric.com, and we will investigate the matter promptly to ensure that your refund is processed without delay.
We appreciate your patience and understanding during the refund processing period. Our goal is to provide timely and efficient service to all our customers, and we apologize for any inconvenience caused by delays in refund processing.
By making a purchase on our website or using our services, you agree to comply with our refund policy and any other terms and conditions outlined on our website. Failure to adhere to our refund policy may result in the denial of your refund request or other actions as deemed appropriate by Fendric. We reserve the right to refuse refunds or exchanges for any reason, including but not limited to violations of our terms of service, fraudulent activity, or abuse of our refund process.
We are committed to upholding the integrity of our refund policy and ensuring that it is applied fairly and consistently to all our customers. If you have any questions or concerns about our refund policy or your eligibility for a refund, please contact our customer support team at support@fendric.com for assistance. We are here to help and will do our best to address any issues or inquiries you may have regarding refunds.
Your cooperation and understanding are greatly appreciated as we work to maintain a positive and transparent refund process for all our customers. Thank you for choosing Fendric, and we look forward to serving you.
This refund policy applies solely to purchases made through the Fendric website or directly from Fendric. It does not apply to purchases made through third-party websites or retailers. If you have purchased a Fendric product or service from a third-party source, please refer to their refund policy for information on returns and refunds.
Additionally, this refund policy applies only to products and services provided by Fendric and does not cover any third-party products or services that may be offered or mentioned on our website. Third-party products or services are subject to their respective refund policies, and Fendric is not responsible for any issues or disputes arising from transactions involving third-party products or services.
If you have any questions or concerns about the scope of our refund policy or its applicability to your purchase, please contact our customer support team at support@fendric.com for clarification. We are here to assist you and ensure that you have a clear understanding of our refund policy and how it applies to your specific situation.
If you have any questions or concerns about our refund policy or your eligibility for a refund, please don't hesitate to contact our customer support team at support@fendric.com. We are here to assist you and provide the information and assistance you need to resolve any issues or inquiries regarding refunds.
Our customer support team is available 5 days a week from 9am to 6pm to assist you with any questions or concerns you may have. We strive to provide prompt and courteous service to all our customers and are committed to ensuring your satisfaction with your purchase from Fendric.
Thank you for choosing Fendric. We appreciate your business and look forward to serving you.