Privacy and Security

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Information We Collect

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or enter information on our site. This information may include your name, email address, mailing address, phone number, credit card information, social security number, or other details to help you with your experience.

Additionally, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Furthermore, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

We use this information to improve our website and to personalize your experience by delivering more relevant content and advertisements. We may also use this information to communicate with you, such as to notify you about changes to our services, to fulfill any orders placed through the site, or to provide you with information or advertising relating to our products or services.

How We Use Your Information

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in various ways. This includes but is not limited to personalizing your experience, improving our website, administering contests or surveys, processing transactions, and sending periodic emails regarding your order or other products and services.

Additionally, we may use the information to contact you about our own and third-party products and services that may be of interest to you. If you do not want us to use your information in this way, you can opt-out by checking the relevant box located on the form where we collect your data or by adjusting your user preferences in your account profile.

We take appropriate security measures to protect against unauthorized access to or alteration of your personal information. We restrict access to your personally identifiable information to employees who need to know that information in order to operate, develop, or improve our services. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

We use encryption technology, such as Secure Socket Layer (SSL) protocol, to protect your personal information during data transfer. We also employ physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

Despite our efforts to protect your personal information, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the Internet which are beyond our control, and the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use include session cookies (to operate our Service), preference cookies (to remember your preferences and various settings), security cookies (for security purposes), and advertising cookies (to deliver relevant advertisements to you).

We may also use web beacons, tags, and scripts on our Service to collect and track information and to improve and analyze our Service.

Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the privacy policies and terms and conditions of any third-party websites or services that you visit.

Additionally, we may use third-party service providers to assist us in analyzing how our Service is used. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

We recommend that parents and guardians take an active role in their children's online activities and interests.

If you are under 18, please do not provide us with any personally identifiable information. If you have reason to believe that a child under the age of 18 has provided us with personal information, please contact us, and we will delete that information from our databases.

Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Once your data is no longer needed for the purposes mentioned above, we will securely delete or anonymize your personal data in a manner that ensures that it cannot be reconstructed or read.

Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

- The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.

- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

International Data Transfer

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please don't hesitate to contact us. We value your feedback and are here to address any concerns you may have.

You can contact us via email at support@grylon.com. Our dedicated support team will strive to respond to your inquiries promptly and assist you with any issues or inquiries you may have regarding your privacy or the use of our services.

Additionally, if you prefer traditional mail correspondence, you can reach us.

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