At Ilyraen CRM, we strive to ensure customer satisfaction with our products and services. Our refund policy outlines the circumstances under which you may be eligible for a refund.
We offer refunds of your purchase under certain conditions. To be eligible for a refund, your request must meet the criteria specified in our policy.
Refunds may be considered in cases such as technical issues that prevent you from accessing our services, billing errors, or other circumstances that warrant a refund as determined by our customer support team.
Please note that we do not offer refunds for services that have been partially or fully consumed or used over the refund period.
To request a refund from Ilyraen CRM, you must submit a formal refund request through our customer support channels. You can initiate a refund request by contacting our support team via email at support@ilyraen.com or through our website’s support portal.
Your refund request must include details such as your name, email address associated with the account, date of purchase, and reasons for requesting a refund. Providing detailed information will help expedite the review process.
Upon receiving your refund request, our support team will review the request based on our refund eligibility criteria. We may contact you for additional information or clarification as part of the review process.
We strive to process refund requests promptly. However, please allow for us to review your request and issue a decision.
Once your refund request is approved, we will initiate the refund process. Refunds will be issued using the original method of payment used for the purchase, unless otherwise agreed upon.
You will receive a confirmation email once your refund has been processed. Depending on your financial institution, it may take for the refund to reflect in your account.
If your refund request is denied, we will provide you with an explanation for the denial. You may have the opportunity to appeal the decision or seek further clarification from our customer support team.
We reserve the right to refuse refunds if we suspect abuse of our refund policy or if the request does not meet our eligibility criteria as outlined in this policy.
While we strive to provide fair and transparent refund policies, there are certain exceptions and special circumstances that may impact your eligibility for a refund.
We do not typically offer refunds for change of mind or dissatisfaction with the service, as our products are digital and immediately accessible upon purchase.
In cases of fraudulent activity or misuse of our services, we reserve the right to deny refund requests and take appropriate action, including suspension or termination of accounts.
If you believe that your situation warrants an exception to our refund policy, please contact our customer support team at support@ilyraen.com. We will review your case and strive to find a fair resolution.
For subscription-based services, you may cancel your subscription at any time. Upon cancellation, you will retain access to the services until the end of the current billing period.
We do not prorate or refund subscription fees for partial months or unused portions of your subscription period. However, you will not be charged for subsequent billing periods after cancellation.
If you wish to cancel your subscription and request a refund for the current billing period, you must do so before the next billing cycle begins. Refund requests for subscription fees already paid are subject to our refund policy.
To initiate a cancellation and request a refund for a subscription, please contact our support team at support@ilyraen.com. Provide your account details and the reason for cancellation to facilitate the process.
If you have any questions, concerns, or feedback regarding our refund policy or your eligibility for a refund, please contact our customer support team at support@ilyraen.com.
We are committed to providing excellent customer service and will respond to your inquiries in a timely manner. Please include relevant details such as your name, account information, and specifics regarding your refund request to expedite the process.
For general inquiries or assistance with using Ilyraen CRM, you can also visit our Help Center or browse our FAQs for additional information.
Your satisfaction is important to us, and we appreciate your understanding and cooperation regarding our refund policy.
Ilyraen CRM reserves the right to modify or update this refund policy at any time without prior notice. Changes to the policy will be effective immediately upon posting on our website.
We encourage you to review this refund policy periodically to stay informed about how we handle refunds. Your continued use of Ilyraen CRM following the posting of any changes constitutes acceptance of those changes.
If we make material changes to our refund policy, we will notify you by email or through a prominent notice on our website prior to the change becoming effective.
For questions or concerns about the refund policy or specific refund requests, please contact our support team at support@ilyraen.com.
Ilyraen CRM makes no warranties, express or implied, regarding the availability, reliability, or accuracy of our services or content provided through our platform.
We do not warrant that our services will be uninterrupted or error-free, that defects will be corrected, or that our platform or servers are free of harmful components.
While we strive to provide a reliable and secure platform, you acknowledge and agree that your use of Ilyraen CRM is at your own risk. We are not responsible for any loss of data or damages arising from your use of our services.
This disclaimer of warranties applies to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion of certain warranties, so the above limitations may not apply to you.
This refund policy shall be governed by and construed in accordance with the law, without regard to its conflict of law principles.
Any dispute arising under this refund policy or related to your use of Ilyraen CRM shall be resolved exclusively in the courts You consent to the jurisdiction and venue of such courts.
If any provision of this refund policy is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from this policy and shall not affect the validity and enforceability of any remaining provisions.
For further information or inquiries about our refund policy, please contact us at support@ilyraen.com