Fulfillment
At Kyveen, we prioritize customer satisfaction above all else. If you are not completely satisfied with our sales API services, you have the option to request a refund within 13 days of your initial purchase. Our satisfaction guarantee ensures that you can use our services with confidence, knowing that your investment is protected.
To request a refund, simply reach out to our customer support team at support@kyveen.com with your account details and a brief explanation of why you are requesting a refund. We will review your request promptly and process the refund if it meets the criteria outlined in our refund policy. Your satisfaction is our top priority, and we are committed to resolving any issues you may encounter.
Please note that certain conditions may apply, and not all refund requests may be eligible. We reserve the right to deny refund requests that do not meet our refund policy criteria. If you have any questions or concerns about our satisfaction guarantee or refund policy, feel free to contact us for assistance.
To be eligible for a refund, you must meet certain criteria as outlined in our refund policy. Refunds are typically granted in cases where there has been a technical issue or service interruption that prevents you from utilizing our sales API services effectively. Additionally, refunds may be issued for billing errors or other valid reasons determined by Kyveen.
Refund requests must be submitted within 3 days of your initial purchase or subscription renewal. We reserve the right to deny refund requests submitted after this period or those that do not meet our eligibility criteria. Refunds are not granted for reasons such as change of mind or dissatisfaction with the features or functionality of our services.
If you believe you are eligible for a refund, please contact our customer support team at support@kyveen.com with your account details and a brief explanation of why you are requesting a refund. We will review your request and inform you of the outcome in a timely manner.
Upon approval of your refund request, we will initiate the refund process promptly. Refunds are typically processed within 13 business days and issued to the original payment method used for the purchase. You will receive a confirmation email once the refund has been processed.
If you have not received your refund within a reasonable timeframe, please contact our customer support team for assistance. We will investigate the issue and provide you with updates on the status of your refund. Please note that refund processing times may vary depending on your financial institution.
It is important to note that refunds may be subject to processing fees or other charges imposed by third-party payment processors or financial institutions. Kyveen is not responsible for any such fees incurred in connection with your refund. If you have any questions or concerns about the refund process, feel free to reach out to us for assistance.
If you are subscribed to one of our sales API subscription plans and wish to cancel your subscription, you may be eligible for a refund of any unused portion of your subscription term. Refunds for subscription plans are typically issued on a pro-rated basis, taking into account the remaining duration of your subscription at the time of cancellation.
To request a refund for a subscription plan, please contact our customer support team at support@kyveen.com with your account details and a brief explanation of your request. We will review your request and process the refund for the unused portion of your subscription term, minus any applicable fees or charges.
Please note that refunds for subscription plans are subject to the same eligibility criteria and processing procedures as outlined in our general refund policy. Refunds are not granted for subscription plan renewals that have already been processed or for any portion of the subscription term that has already elapsed.
If you have made a one-time purchase of a product or service from Kyveen's sales API offerings and wish to request a refund, you may be eligible for a full or partial refund depending on the circumstances. Refunds for one-time purchases are typically granted in cases where there has been a technical issue or service outage that prevents you from accessing or using the product effectively.
To request a refund for a one-time purchase, please contact our customer support team at support@kyveen.com with your account details and a brief explanation of why you are requesting a refund. We will review your request and process the refund as appropriate based on the specific circumstances of your purchase.
Refunds for one-time purchases are subject to the same eligibility criteria and processing procedures as outlined in our general refund policy. Refunds are not granted for one-time purchases that have already been used or for any portion of the product or service that has already been consumed.
Occasionally, Kyveen may offer promotional discounts, free trials, or other special offers for our sales API services. If you have participated in a promotional offer and wish to cancel your subscription or request a refund, the terms and conditions of the offer will apply.
Refunds for promotional offers are typically granted in accordance with the terms specified at the time of the offer. Please review the terms and conditions of the promotional offer carefully for details on eligibility, refund procedures, and any applicable restrictions or limitations.
If you have any questions or concerns about a promotional offer or wish to request a refund in accordance with the offer terms, please contact our customer support team at support@kyveen.com for assistance. We are here to help you and ensure that you have a positive experience with our services.
If you believe that you have been charged for a Kyveen product or service without your authorization, please contact us immediately at support@kyveen.com. We take unauthorized charges seriously and will investigate the issue promptly to determine the cause and take appropriate action.
If our investigation confirms that an unauthorized charge has occurred, we will refund the full amount of the unauthorized charge to the original payment method used for the purchase. We will also take steps to prevent future unauthorized charges and ensure the security of your account and payment information.
It is essential to review your account statements regularly and report any unauthorized charges to us as soon as possible to minimize any potential impact on your account and finances. If you have any questions or concerns about unauthorized charges, please don't hesitate to contact our customer support team for assistance.
