Lyysera offers refunds under certain circumstances. To be eligible for a refund, you must meet the following criteria:
a. You have purchased a product or service directly from Lyysera.
b. You request a refund within the specified refund period, which may vary depending on the product or service purchased.
To request a refund, please contact our customer support team at support@lyysera.com. Please provide your order details and the reason for your refund request.
Once your request is received and approved, we will process the refund to the original method of payment within a reasonable timeframe. Refunds may take several business days to appear in your account, depending on your payment provider.
If your refund request is denied, we will provide you with an explanation and any applicable options available to you.
There are certain situations where refunds may not be granted:
a. Products or services that have been used or consumed.
b. Products or services that are not eligible for refunds as stated in their terms of sale.
c. Products or services that are downloadable or digital in nature.
The refund period specifies the timeframe during which you can request a refund for a product or service purchased from Lyysera. This period may vary depending on the nature of the product or service and is typically outlined in the terms of sale or purchase agreement.
It is important to review the refund period carefully and ensure that you submit your refund request within the specified timeframe. Refund requests made outside of the refund period may not be granted, except in extenuating circumstances at the discretion of Lyysera.
If you have any questions about the refund period or need clarification on when you are eligible to request a refund, please contact our customer support team for assistance.
The refund amount refers to the total sum of money that you will receive if your refund request is approved by Lyysera. The refund amount may vary depending on several factors, including the type of product or service purchased, the refund period, and any applicable fees or deductions.
In some cases, a partial refund may be granted if only a portion of the product or service has been used or consumed. Lyysera reserves the right to deduct any applicable fees or charges from the refund amount, as outlined in the terms of sale or purchase agreement.
Once your refund request is approved, we will process the refund to the original method of payment within a reasonable timeframe. Please note that it may take several business days for the refunded amount to appear in your account, depending on your payment provider.
Our cancellation policy governs the process of canceling an order or subscription and requesting a refund. If you wish to cancel your order or subscription and request a refund, please follow the refund procedure outlined in section 2 of this Refund Policy.
Cancellation requests made after the refund period may not be granted, and you may be subject to additional fees or charges as outlined in the terms of sale or purchase agreement. It is important to review the cancellation policy carefully before making a purchase to understand your rights and responsibilities.
If you have any questions about the cancellation policy or need assistance with canceling an order or subscription, please contact our customer support team for assistance.
The refund processing time refers to the duration it takes for Lyysera to review and approve your refund request, as well as the time it takes for the refunded amount to be processed and credited back to your original method of payment.
Once your refund request is received, our customer support team will review it and determine whether you are eligible for a refund based on the terms and conditions outlined in this Refund Policy. If your refund request is approved, we will process the refund within a reasonable timeframe.
Please note that it may take several business days for the refunded amount to appear in your account, depending on your payment provider. If you have any questions about the refund processing time or the status of your refund request, please contact our customer support team for assistance.
In the event of a dispute regarding a refund request or any other matter covered by this Refund Policy, Lyysera and the user agree to attempt to resolve the dispute informally by contacting each other through the contact information provided in this policy.
If the parties are unable to resolve the dispute informally, either party may initiate formal dispute resolution proceedings, which may include mediation or arbitration, as agreed upon by both parties. Any such proceedings shall be conducted in accordance with the laws of the jurisdiction governing this Refund Policy.
Lyysera and the user agree to waive any right to a jury trial or to participate in a class action lawsuit regarding any dispute covered by this Refund Policy.
Lyysera reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Refund Policy on this page.
It is your responsibility to review this Refund Policy periodically for changes. Your continued use of our products or services after the posting of any modifications constitutes acceptance of the updated Refund Policy.
If you do not agree to the updated Refund Policy, you must discontinue use of our products or services and refrain from submitting any further refund requests.
Refunds issued by Lyysera are non-transferable and may only be processed for the original purchaser of the product or service. Refunds cannot be transferred to another individual or entity, and the original purchaser must be the beneficiary of the refunded amount.
Attempts to transfer refunds to another individual or entity may result in the cancellation of the refund request and the forfeiture of any refunded amount. Lyysera reserves the right to take appropriate action to prevent fraudulent or unauthorized refund transfers.
If you have any questions about the non-transferability of refunds or need clarification on this policy, please contact our customer support team for assistance.