Usage Agreement

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Service Description

MailGenie API, specializing in SMTP services, offers a robust platform for seamless email delivery. Our API simplifies the process of sending transactional emails, marketing campaigns, and notifications, ensuring reliable delivery to recipients' inboxes. With MailGenie API, developers can integrate our services effortlessly into their applications, saving time and resources.

Whether you're a startup, small business, or enterprise, MailGenie API provides scalable solutions to meet your email delivery needs. Our platform is designed to handle any volume of emails with efficiency and reliability, allowing you to focus on growing your business without worrying about email delivery.

Experience the power of MailGenie API and elevate your email communication to new heights. Sign up for a free trial today and see the difference for yourself.

Acceptable Use Policy

Users of MailGenie API are expected to adhere to our acceptable use policy, which prohibits the sending of unsolicited emails, spam, or any content that violates applicable laws or regulations. Additionally, users must respect the privacy and security of recipients' information and refrain from engaging in any activities that may disrupt our services or harm our reputation.

We reserve the right to suspend or terminate accounts that violate our acceptable use policy or pose a security risk to our platform or other users. By using MailGenie API, you agree to abide by our acceptable use policy and ensure that your use of our services complies with all applicable laws and regulations.

If you have any questions or concerns about our acceptable use policy, please contact our support team at support@mailgenieapi.com for assistance.

Data Security and Privacy

At MailGenie API, we prioritize the security and privacy of our users' data. We implement industry-standard security measures to protect against unauthorized access, data breaches, and other potential threats. Additionally, we are committed to complying with relevant data protection regulations and ensuring that users' personal information is handled responsibly and ethically.

We use encryption protocols, access controls, and regular security audits to safeguard users' data and prevent unauthorized access or disclosure. Our privacy policy outlines how we collect, use, and protect users' personal information and provides transparency into our data handling practices.

If you have any questions or concerns about data security or privacy, please review our privacy policy or contact our support team at support@mailgenieapi.com for assistance.

Account Management

Users are responsible for maintaining the security of their MailGenie API accounts, including keeping their login credentials confidential and promptly notifying us of any unauthorized access or suspicious activity. We may suspend or terminate accounts that violate our terms of service or pose a security risk to our platform or other users.

By creating an account with MailGenie API, you agree to provide accurate and up-to-date information and to use your account responsibly and in compliance with our terms of service. If you need assistance with managing your account or have any questions about account security, please contact our support team at support@mailgenieapi.com for assistance.

We are committed to providing a secure and reliable platform for our users, and we appreciate your cooperation in helping us maintain the integrity of our services.

Support and Assistance

Our dedicated support team is available to assist users with any questions, concerns, or technical issues they may encounter while using MailGenie API. Users can reach out to our support team via email at support@mailgenieapi.com for prompt assistance and resolution of their inquiries.

Whether you need help setting up your account, troubleshooting an issue, or understanding how to use a specific feature, our support team is here to help. We strive to provide timely and helpful assistance to ensure a positive experience for all our users.

If you have any feedback or suggestions for improving our services or support experience, please don't hesitate to reach out to us. We value your input and are committed to continually enhancing our platform to meet your needs.

Billing and Payments

Users of MailGenie API are responsible for paying any applicable fees or charges associated with their use of our services. We offer transparent pricing with no hidden fees, and users can view their billing information and payment history through their account dashboard.

We accept various payment methods, including credit cards and online payment gateways, to make the billing process convenient for our users. Our billing system is automated to ensure accuracy and reliability, and users can set up recurring payments for ongoing services.

If you have any questions or concerns about billing or payments, please contact our billing team at billing@mailgenieapi.com for assistance. We are here to help you with any billing-related inquiries and ensure a smooth and hassle-free payment experience.

Service Interruptions and Maintenance

At MailGenie API, we strive to provide reliable and uninterrupted service to our users. However, there may be occasions when our services are temporarily unavailable due to scheduled maintenance, upgrades, or unforeseen technical issues.

We make every effort to minimize service interruptions and notify users in advance of any planned maintenance that may affect their access to our platform. In the event of unplanned downtime or service disruptions, we work diligently to restore service as quickly as possible and keep users informed of the status and progress.

If you experience any issues accessing our services or have concerns about service interruptions, please contact our support team at support@mailgenieapi.com for assistance. We apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve the issue.

Termination of Services

Users may choose to terminate their MailGenie API accounts at any time by following the account closure process outlined in their account settings. Upon termination, users will no longer have access to our services, and any remaining account balance or credits will be forfeited.

We reserve the right to suspend or terminate accounts that violate our terms of service, acceptable use policy, or pose a security risk to our platform or other users. In such cases, we may notify affected users and provide an opportunity to address any issues before taking further action.

If you have any questions or concerns about terminating your account or need assistance with the closure process, please contact our support team at support@mailgenieapi.com for assistance. We are here to help you with any account-related inquiries and ensure a smooth transition.

Intellectual Property Rights

All intellectual property rights related to MailGenie API, including but not limited to trademarks, copyrights, and patents, are owned by MailGenie API or its licensors. Users are granted a limited, non-exclusive, non-transferable license to use our services for their intended purposes, subject to compliance with our terms of service and acceptable use policy.

Users may not reproduce, modify, distribute, or create derivative works based on MailGenie API's intellectual property without prior written consent. Any unauthorized use of our intellectual property may result in legal action and termination of services.

If you have any questions or concerns about intellectual property rights or need permission to use our trademarks or copyrighted materials, please contact our legal team at legal@mailgenieapi.com for assistance.

Changes to Terms of Service

MailGenie API reserves the right to update or modify these terms of service at any time without prior notice. Any changes will be effective immediately upon posting on our website, and it is the responsibility of users to review these terms periodically for updates.

By continuing to use MailGenie API's services after changes to the terms of service have been posted, users agree to be bound by the updated terms. If any changes are unacceptable to you, you may terminate your account and discontinue use of our services.

If you have any questions or concerns about changes to the terms of service or need clarification on any provision, please contact our support team at support@mailgenieapi.com for assistance.