Welcome to the refund policy of Rendlor. This page outlines our policy regarding refunds for purchases made through our API platform. By using Rendlor, you agree to comply with this refund policy. If you have any questions or concerns about our refund policy, please contact us at support@rendlor.com.
We strive to provide a positive experience for all users of Rendlor. If you are dissatisfied with your purchase for any reason, we offer a refund in accordance with the terms outlined in this refund policy. Please review this policy carefully before making a purchase on Rendlor.
This refund policy applies to all purchases made through Rendlor, including but not limited to subscription fees, one-time purchases, and add-on services. By making a purchase on Rendlor, you acknowledge and agree to the terms of this refund policy.
To be eligible for a refund, you must meet the following criteria:
We reserve the right to deny a refund request if we determine, in our sole discretion, that you are not eligible for a refund based on these criteria. Refunds will be issued in the original form of payment and may take up to 2 business days to process.
To request a refund, please contact our support team at support@rendlor.com and provide the following information:
We will review your refund request and respond to you within 2 business days. If your refund request is approved, we will process the refund within 2 business days and notify you via email once the refund has been issued.
There are certain circumstances under which we may deny a refund request, including but not limited to:
We reserve the right to deny or limit refunds in these or other circumstances as permitted by law. Our decision regarding refunds is final and binding.
We may update or modify this refund policy from time to time in response to changes in our business practices, legal requirements, or industry standards. We will notify you of any material changes to this refund policy by posting the revised policy on Rendlor or by sending you an email notification.
We encourage you to review this refund policy periodically for changes. Your continued use of Rendlor after any modifications to this refund policy constitutes acceptance of the updated terms. If you do not agree with the updated terms, you must discontinue your use of Rendlor.
If you have any questions or concerns about this refund policy or our refund practices, please contact us using the contact information provided in this refund policy.
Once your refund request is approved, we will process the refund within 2 business days. The time it takes for the refund to appear in your account may vary depending on your financial institution and payment method. Please allow up to 2 business days for the refund to be reflected in your account.
If you have not received your refund within the specified timeframe, please contact our support team at support@rendlor.com for assistance. We will investigate the issue and provide you with an update on the status of your refund.
Refunds are typically issued in the original form of payment. If your refund was issued to a credit card, it may take additional time for the credit to appear on your statement. If you paid via a digital wallet or other third-party payment service, the refund may be subject to their processing times. We appreciate your patience and understanding during the refund processing period.
In some cases, we may offer partial refunds for products or services that are partially used or consumed. The amount of the partial refund will be determined based on the extent of use or consumption of the product or service. We reserve the right to deny or limit partial refunds as permitted by law.
If you believe you are entitled to a partial refund, please contact our support team at support@rendlor.com with details of your request. We will review your request and determine whether a partial refund is appropriate based on the circumstances.
Please note that partial refunds may not be available for certain types of purchases, such as subscription fees or bundled products. Our goal is to ensure fairness and transparency in our refund process while balancing the needs of our customers and the sustainability of our business.
Free trials of our products or services are provided at no cost to you for a limited period of time. As such, we do not offer refunds for free trials that have been initiated or completed. If you wish to cancel your free trial before the end of the trial period, you may do so at any time by accessing your account settings on Rendlor.
If you have been charged for a subscription following the expiration of a free trial and believe you are entitled to a refund, please contact our support team at support@rendlor.com with details of your request. We will review your request and determine whether a refund is appropriate based on the circumstances.
We encourage you to take advantage of our free trials to evaluate our products and services before making a purchase. Our free trials are designed to give you an opportunity to test our offerings and make an informed decision about whether they meet your needs and expectations.
By using Rendlor and making purchases through our platform, you agree to comply with this refund policy. It is your responsibility to review and understand the terms of this policy before making any purchases. If you have any questions or concerns about the refund policy or its application to your specific situation, please contact our support team for clarification.
We reserve the right to refuse refunds or limit refund requests in cases of suspected fraud, abuse of our refund policy, or violation of our terms of service. Refunds are issued at our sole discretion and in accordance with the terms outlined in this policy. Our decision regarding refunds is final and binding.
We are committed to providing a fair and transparent refund process for all users of Rendlor. If you believe that we have not adhered to the terms of this refund policy or have unfairly denied your refund request, please contact our support team to escalate your concern. We will review your case and strive to resolve any disputes or discrepancies in a timely and equitable manner.
This refund policy is intended to provide guidance on our refund practices and procedures. It is not intended to create any contractual rights or obligations beyond those outlined in the terms of service and applicable laws. If any provision of this refund policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Our refund policy may be supplemented or modified by additional terms or conditions specific to certain products or services offered through Rendlor. These additional terms will be presented to you at the time of purchase and will govern your use of the relevant product or service. In the event of any conflict or inconsistency between this refund policy and any additional terms, the additional terms shall prevail.
If you have any questions or concerns about the interpretation or application of this refund policy, please contact our support team for assistance. We are committed to providing clear and accurate information to help you understand your rights and obligations under this policy.