Service Cancellation
Cancellation Policy
At Rhaximilin, we understand that situations may arise where you need to cancel your subscription or service. We aim to provide a clear and equitable cancellation policy to facilitate this process for our users while ensuring transparency and fairness.
Subscription Cancellation
Monthly subscriptions with Rhaximilin can be canceled at any time. Upon cancellation, your subscription will remain active until the end of the current billing cycle, typically the month's end. You will not incur charges for subsequent billing cycles after the cancellation date. Please note that partial-month refunds are not provided.
For annual subscriptions, you can cancel at any time, but your subscription will remain active until the end of the prepaid term, usually one year from the subscription start date. Similar to monthly subscriptions, you won't be billed for subsequent years post-cancellation, and refunds for unused months are not issued.
Service Cancellation
Cancellation policies for specific services or plans may vary based on the terms outlined in your agreement with Rhaximilin. For precise details regarding service cancellations, please refer to your service agreement or reach out to our support team.
How to Cancel
To initiate the cancellation process for your subscription or service:
- Log in to your Rhaximilin account via our website.
- Navigate to the billing or subscription section within your account settings.
- Locate the option to cancel your subscription or service.
- Follow the prompts to confirm your cancellation request.
- Upon successful processing, you will receive a confirmation email acknowledging your cancellation.
Refunds and Unused Credits
Rhaximilin does not issue refunds for canceled subscriptions or services, regardless of the cancellation timing or billing cycle. However, if you possess any prepaid fees or unused credits upon cancellation, you're entitled to utilize them until their expiration, adhering to the terms specified in your agreement.
Exceptions and Considerations
In rare cases, exceptions to the standard cancellation policy may be made, subject to review by our support team. If you encounter extenuating circumstances that necessitate special consideration, please contact us promptly to discuss your situation further.
Changes to the Cancellation Policy
Rhaximilin reserves the right to amend or update the cancellation policy as necessary without prior notice. Any revisions to the policy will be immediately effective upon publication on our website. We encourage regular review of this policy to stay informed about any modifications.
Contact Us
Should you have inquiries or require assistance concerning our cancellation policy, please don't hesitate to reach out to us at support@rhaximilin.com. Our dedicated support team stands ready to address your questions or concerns regarding subscription or service cancellations.