At Solaraey, we are committed to safeguarding the privacy and security of our users. This policy details the types of personal and non-personal information we collect from users, how we use this information, and the steps we take to protect it.
Solaraey collects personal identification information through various means on our website. This may occur when you:
Personal information collected can include your name, email address, physical address, and other details necessary for us to provide our services or respond to your inquiries.
The submission of personal identification information is entirely voluntary. However, refusing to provide certain information may limit your ability to engage in specific activities on our site, such as placing orders or accessing personalized services.
Users have the option to visit our website anonymously. We respect user preferences for privacy, allowing you to explore our site without the need to provide personal identification information.
When users interact with our site, we may collect non-personal identification information. This type of data includes details about the tools used to access our website, such as:
This information helps us understand user behavior on our site, improve our service delivery, and enhance the overall user experience.
Our site uses "cookies" to enhance the user experience. Cookies are small data files placed on your hard drive by your web browser. They serve various functions such as:
You can configure your web browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of our site and may prevent you from accessing certain features.
Information you provide helps us respond more effectively to your customer service requests and support needs. We strive to provide personalized and efficient support to enhance your experience with our services.
We use information collectively to understand how our users as a group utilize the services and resources provided on our site. This helps us tailor our content and services to meet the general needs and preferences of our users.
We continuously strive to improve our website offerings based on the information and feedback we receive from you. User feedback is invaluable in helping us refine our services and address user needs.
The personal information you provide when placing an order is used solely for service provision related to that order. We do not share this information with outside parties except to the extent necessary to provide the requested service.
We may use the email addresses provided by users to send them information and updates related to their orders. Emails may also be used to respond to inquiries, questions, or other requests from users. If you choose to opt into our mailing list, you will receive emails that may include news about the company, updates, and information related to products or services offered by Solaraey.
If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. You may also contact us directly via our website to opt out of receiving emails and other communications.
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
Sensitive and private data exchange between the site and its users happens over an SSL secured communication channel and is encrypted and protected with digital signatures, ensuring the highest level of security for our users.
We comply with all applicable laws regarding the protection of your information and will not disclose your personal information to third parties unless required by law or in the good faith belief that such action is necessary to:
\We reserve the right to update or change our Information Collection and Use Policy at any time. Changes to this policy will be posted on our site along with the updated date. We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Information Collection and Use Policy, the practices of this site, or your dealings with this site, please contact us at: