User Privacy

shape
shape
shape
shape
shape

Our Privacy Policy

At Syrill, safeguarding your privacy is paramount. We collect and utilize information with utmost care and transparency. Personal data, such as your name, email, and payment details, is collected solely to facilitate our services, including account management and transactions. We never sell or share your personal information for marketing purposes. Our security measures, including encryption and firewalls, ensure the protection of your data. While we may engage third-party service providers, they are bound by strict confidentiality agreements and only access your data for service-related purposes. We are committed to complying with privacy laws and regularly update our practices to maintain your trust and confidence.

If you have any concerns or queries regarding our Privacy Policy or data handling practices, please don't hesitate to reach out to us at support@syrill.com. Your privacy and satisfaction are our top priorities, and we are dedicated to addressing any issues promptly and transparently.

How We Use Your Information

At Syrill, we utilize the information you provide to enhance your document signing experience and ensure the smooth operation of our services. Your personal information, such as your name, email address, and billing details, is primarily used to create and manage your account, process transactions, and communicate with you regarding service updates, account-related matters, and promotional offers. We prioritize the security and confidentiality of your data, employing industry-standard encryption and security protocols to protect it from unauthorized access or misuse.

Furthermore, we analyze non-personal information, such as your IP address, browser type, and device information, to improve our services, optimize user experience, and troubleshoot technical issues. This data helps us understand how you interact with our platform, enabling us to make informed decisions about feature enhancements and system upgrades. We may also use aggregated and anonymized data for analytical purposes and to generate insights into usage patterns, trends, and preferences. Rest assured, your information is never sold or shared with third parties for marketing purposes, and we are committed to upholding the highest standards of privacy and data protection. Your trust is paramount to us, and we are dedicated to using your information responsibly and transparently to deliver a secure and seamless document signing experience.

Your Rights and Choices Regarding Personal Information

At Syrill, we prioritize your rights and respect your choices regarding the use of your personal information. You have the right to access, update, or delete your personal data at any time. Through your account settings, you can review and modify your information to ensure its accuracy and relevance. If you wish to delete your account or remove specific data, you can request assistance from our support team, who will promptly assist you in fulfilling your request. Additionally, you have the right to opt out of receiving promotional communications from us by adjusting your communication preferences in your account settings or by following the unsubscribe instructions provided in our emails.

we offer transparency and control over how your personal information is used and shared. You have the option to limit the collection and use of your data by adjusting your privacy settings or preferences within our platform. We strive to provide clear and accessible information about our data practices, including the purposes for which your information is collected and how it is processed. If you have any concerns or questions about your rights or choices regarding your personal information, our support team is available to provide guidance and assistance. Your privacy and autonomy are important to us, and we are committed to empowering you to make informed decisions about the use of your personal data while using our document signing services.

Information We Collect

At Syrill, we collect various types of information to provide you with our document signing services and enhance your user experience. This information falls into two main categories: personal and non-personal data. Personal data includes information that identifies you as an individual, such as your name, email address, and billing details. We collect this information when you sign up for an account, make a purchase, or engage with our platform. It is used primarily to create and manage your account, process transactions, and communicate with you about service updates and important notices. Non-personal data, on the other hand, includes anonymous information that does not directly identify you, such as your IP address, browser type, and device information. We collect this data automatically through cookies and other tracking technologies to analyze usage patterns, troubleshoot technical issues, and improve our services. Rest assured, we treat all information with the utmost confidentiality and only use it for legitimate business purposes in accordance with our Privacy Policy.

Moreover, we may collect additional information from third-party sources or integrate with other services to enhance the functionality of our platform and personalize your experience. For example, if you choose to sign in using a social media account, we may collect certain information from your social media profile to facilitate account creation and authentication. We may also integrate with third-party analytics and advertising providers to better understand user behavior and preferences, as well as to deliver targeted advertisements that may be of interest to you. However, we will always obtain your consent before sharing your information with third parties for these purposes. Your privacy and security are our top priorities, and we are committed to being transparent about our data collection practices and ensuring that your information is handled responsibly and in accordance with applicable privacy laws and regulations.

Security of Your Personal Information

At Syrill, we understand the importance of protecting your personal information and have implemented robust security measures to safeguard it against unauthorized access, disclosure, alteration, and destruction. We utilize industry-standard encryption technologies, such as SSL encryption, to encrypt data transmission between your device and our servers, ensuring that your information remains secure during transit. Additionally, we employ firewalls, intrusion detection systems, and other advanced security measures to protect our servers and databases from cyber threats and malicious attacks. Access to your personal information is restricted to authorized personnel who are required to adhere to strict confidentiality obligations. We also conduct regular security audits and assessments to identify and address potential vulnerabilities proactively, minimizing the risk of security breaches and data breaches. Furthermore, we are committed to compliance with data protection laws and regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and continuously monitor developments in data security to ensure that our practices remain up-to-date and effective.

In addition to technical safeguards, we prioritize employee training and awareness to promote a culture of security and privacy within our organization. Our employees undergo regular training on data protection best practices and are educated about the importance of handling personal information responsibly and ethically. They are also required to sign confidentiality agreements and adhere to strict security protocols when accessing or processing personal data. Moreover, we have established incident response procedures to promptly address any security incidents or data breaches that may occur. In the event of a security incident, we will notify affected individuals and regulatory authorities in accordance with applicable laws and regulations. At Syrill, we are committed to maintaining the highest standards of security and confidentiality to protect your personal information and earn your trust. Your privacy and security are our top priorities, and we continually strive to uphold them through proactive measures and constant vigilance.

Children's Privacy

Protecting the privacy of children is a top priority at Syrill. Our document signing services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information from our servers. We encourage parents and guardians to supervise their children's online activities and to educate them about the importance of privacy and security when sharing information online. If you believe that we have collected personal information from a child under 13 without parental consent, please contact us immediately, and we will take prompt action to address the situation.

Moreover, we are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws and regulations concerning children's privacy. Our privacy policies and practices are designed to provide comprehensive protection for children's personal information and to ensure that it is handled responsibly and ethically. We do not knowingly market our services to children under 13, and any promotional communications we send are intended for adults or individuals over the age of 13 with parental consent. By prioritizing children's privacy and adhering to strict privacy policies and practices, we aim to create a safe and secure online environment for all users of our document signing services

Retention and Storage of Personal Information

At Syrill, we adhere to strict policies regarding the retention and storage of personal information to ensure the security and privacy of our users' data. We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing our document signing services, maintaining user accounts, processing transactions, and complying with legal obligations. Once the information is no longer needed for these purposes, we securely dispose of it or anonymize it to prevent unauthorized access or use. Our retention periods are determined based on the nature of the information, the purposes for which it was collected, and legal requirements.

Furthermore, we employ industry-standard security measures to protect the storage of personal information, whether it is stored on our servers or on third-party cloud storage platforms. Our servers are located in secure data centers with physical and environmental safeguards to prevent unauthorized access, theft, or damage. We also encrypt personal information both in transit and at rest to protect it from interception or unauthorized disclosure. Additionally, we regularly monitor our systems for potential security threats and vulnerabilities and update our security protocols and procedures as needed to address emerging risks and maintain the integrity of our users' data. By implementing stringent retention and storage practices and employing robust security measures, we strive to ensure that your personal information is protected against unauthorized access, misuse, or loss and that your privacy and security are upheld at all times.

Updates to Our Privacy Policy

At Syrill, we are committed to maintaining transparency and accountability in our data practices. As part of this commitment, we periodically review and update our Privacy Policy to reflect changes in our services, legal requirements, and industry standards. When we make updates to our Privacy Policy, we will notify you of the changes and provide you with the opportunity to review the revised policy before it takes effect. We may notify you of updates through email, by posting a notice on our website, or through other means of communication. It is important to review the updated Privacy Policy carefully to understand how your personal information is collected, used, and protected. By continuing to use our document signing services after the revised Privacy Policy comes into effect, you indicate your acceptance of the updated terms and consent to the collection, use, and disclosure of your information as described in the revised policy.

Furthermore, we are committed to providing you with clear and accessible information about our data practices and your rights and choices regarding your personal information. If you have any questions or concerns about our Privacy Policy or data handling practices, please don't hesitate to contact us. Our support team is available to address your inquiries and provide assistance as needed. Your privacy and security are important to us, and we are dedicated to maintaining the trust and confidence you place in us by keeping you informed about our privacy policies and practices and ensuring that your personal information is handled responsibly and ethically.