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Privacy

Information We Collect

Vexaluxa collects certain information automatically when you interact with our service. This information may include your IP address, browser type, operating system, referring URLs, and other technical information. We may also collect data about your interactions with the chatbot, such as chat logs, user inputs, and session duration.

We use cookies and similar tracking technologies to collect and track information about your usage of the Service and to enhance your experience. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Additionally, we may receive information about you from third-party sources, such as social media platforms, if you choose to connect your account to our service. We treat this information in accordance with this Privacy Policy.

Use of Information

We use the information we collect for various purposes, including:

We may also use aggregated and anonymized data for research, analysis, and other purposes, which does not personally identify you.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.

We may also disclose your information in response to legal requests or subpoenas, to protect our rights or property, to enforce our terms of service, or to prevent harm or illegal activities.

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

We may retain certain information for longer periods as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to request the deletion of your personal information, please contact us using the contact information provided at the end of this Privacy Policy.

Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We implement technical, administrative, and physical security measures to safeguard your information, including encryption, access controls, and regular security audits. We also require our third-party service providers to adhere to similar security standards.

If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information provided at the end of this Privacy Policy.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children under 13 without verification of parental consent, we will take steps to remove that information from our servers.

We encourage parents and guardians to monitor their children's online activities and to help enforce this Privacy Policy by instructing their children never to provide personal information without parental consent.

Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policies of every website you visit and any services you use to understand their privacy practices.

Additionally, we may use third-party services to facilitate our Service, such as hosting, analytics, and customer support. These third-party service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective date" at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

Email: support@vexaluxa.com