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Introduction

At Vylajra, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you use our services. By using our website and services, you consent to the practices described in this policy. If you have any questions or concerns about your privacy or our practices, please contact us.

We understand the importance of safeguarding your personal information. Therefore, we have implemented comprehensive measures to ensure the security of your data. This document aims to be transparent about our data collection processes, usage policies, and the rights you have concerning your information. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We collect various types of information in connection with the services we provide. This includes personal data you provide directly, such as your name, email address, and payment information, which are necessary for account creation, billing, and customer support. We also collect information about how you interact with our website, such as IP addresses, browser types, and access times, through cookies and other tracking technologies.

In addition to the information you provide, we may also collect data from third-party sources to enhance our service offerings. For example, we may receive information about you from social media platforms if you link your account or interact with our content there. All collected data is used to improve user experience, provide personalized services, and enhance the security and functionality of our platform.

Use of Information

The information we collect is used primarily to provide, maintain, and improve our services. This includes using your personal data to set up and manage your account, process transactions, and provide customer support. We also use your information to communicate with you about updates, offers, and other relevant information related to our services.

Beyond direct communication, your data helps us understand usage patterns and improve our website and services. By analyzing how users interact with our platform, we can optimize features and enhance security measures. We may also use aggregated, anonymized data for research and marketing purposes to better understand industry trends and improve our service offerings

Sharing of Information

We respect your privacy and do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website, conducting our business, or serving our users. These third parties are obligated to keep your information confidential and use it only for the purposes we specify.

Additionally, we may disclose your information when required by law or in response to valid requests by public authorities. This includes complying with legal obligations, protecting our rights, and ensuring the safety and security of our users. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties, but you will be notified of any changes to how your data is handled.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. Our security protocols include encryption, secure socket layer (SSL) technology, and regular security audits. We also enforce strict access controls to ensure that only authorized personnel can access your information.

Despite our best efforts, no security system is impenetrable. Therefore, we encourage you to take steps to protect your information by using strong passwords and avoiding sharing your login credentials. If you suspect any unauthorized access to your account, please contact us immediately so we can take appropriate measures to secure your information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience and gather information about how our site is used. Cookies are small data files stored on your device that help us remember your preferences and improve the functionality of our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until deleted.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect data about your interactions with our emails and online content. This information helps us analyze the effectiveness of our marketing efforts and improve our services.

Your Rights

You have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. You can update your account information through your profile settings or contact us directly for assistance. If you wish to delete your account or withdraw your consent for us to use your data, please reach out to our support team.

In addition to these rights, you have the right to restrict or object to the processing of your data in certain circumstances. If you believe your privacy rights have been violated, you can file a complaint with the relevant data protection authority. We are committed to resolving any concerns promptly and transparently and will cooperate fully with regulatory bodies to address any issues.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by email or through a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, please discontinue using our website and services. Your privacy is important to us, and we are committed to ensuring that your personal information is handled with the utmost care and respect.