Terms and Policy

Introduction

Welcome to ZConnect CRM's Terms and Policy. By accessing and using our services, you agree to be bound by these terms and conditions. These terms govern your use of ZConnect CRM's platform, including all features, tools, and functionalities.

ZConnect CRM provides a comprehensive customer relationship management platform designed to help businesses manage their interactions with customers, analyze data, and improve collaboration among teams. By accessing and using our platform, you acknowledge that you have read, understood, and agree to comply with these terms.

If you do not agree with any part of these terms, you may not access or use ZConnect CRM's platform.

User Responsibilities

As a user of ZConnect CRM, you are responsible for maintaining the security of your account credentials. You must keep your login information confidential and secure. You are solely responsible for any activity that occurs under your account.

You must use ZConnect CRM's platform in compliance with all applicable laws, regulations, and our acceptable use policy. You must not engage in any activity that may harm or interfere with the proper functioning of our platform or violate the rights of others.

We reserve the right to suspend or terminate your access to ZConnect CRM's platform if we believe that you have violated these terms or engaged in any prohibited conduct. We may also take legal action against you if necessary.

Data Privacy

ZConnect CRM is committed to protecting your privacy and the security of your personal information. We collect and process your data in accordance with our Privacy Policy, which explains how we collect, use, disclose, and protect your information.

When you use ZConnect CRM's platform, we may collect certain information about you, such as your name, email address, company information, and usage data. We use this information to provide and improve our services, communicate with you, and personalize your experience.

We do not sell or share your personal information with third parties for their own marketing purposes without your consent. However, we may share your information with our service providers, partners, or affiliates for the purposes of providing and improving our services.

Service Availability

ZConnect CRM strives to maintain high availability of its platform, but we cannot guarantee that our platform will be uninterrupted, timely, secure, or error-free. We may need to suspend access to our platform temporarily for maintenance, upgrades, or other reasons.

We will make reasonable efforts to notify you in advance of any planned downtime and to minimize disruptions to your use of our platform. However, we cannot be held liable for any loss or damage resulting from the unavailability of our platform.

We reserve the right to modify, suspend, or discontinue any part of our platform at any time without prior notice. We may also impose limits on certain features or restrict access to parts of our platform without liability or obligation.

Acceptable Use

When using ZConnect CRM's platform, you agree to comply with all applicable laws, regulations, and our acceptable use policy. You must not use our platform to engage in any illegal, fraudulent, or unauthorized activities.

You must not transmit any viruses, worms, malware, or other malicious code through our platform or engage in any activity that may disrupt, damage, or interfere with the proper functioning of our platform or other users' use of our platform.

We reserve the right to suspend or terminate your access to our platform if we believe that you have violated these terms or engaged in any prohibited conduct. We may also take legal action against you if necessary.

Intellectual Property

All content and materials available on or through ZConnect CRM's platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the property of ZConnect CRM or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on or through our platform, except as expressly permitted by these terms or with the prior written consent of the owner of the material.

Unauthorized use of any material on or through ZConnect CRM's platform may violate copyright, trademark, and other laws and may result in civil or criminal liability. You agree to use our platform only for lawful purposes and in accordance with these terms.

User Content

Our platform may allow you to post, submit, upload, or transmit content, including but not limited to text, images, videos, audio recordings, and other materials. You retain ownership of any content that you post, submit, upload, or transmit through our platform.

By posting, submitting, uploading, or transmitting content through our platform, you grant ZConnect CRM a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute, and display such content in any media or format worldwide.

You represent and warrant that you have the right to post, submit, upload, or transmit the content that you post, submit, upload, or transmit through our platform and that the use of your content on or through our platform does not violate the privacy rights, publicity rights, copyright, trademark, contract rights, or any other rights of any person or entity.

Third-Party Links

Our platform may contain links to third-party websites, services, or resources that are not owned or controlled by ZConnect CRM. We do not endorse or assume any responsibility for any third-party websites, services, or resources.

You acknowledge and agree that ZConnect CRM is not responsible or liable for the availability or accuracy of any third-party websites, services, or resources. You further acknowledge and agree that ZConnect CRM is not responsible or liable for any content, advertising, products, or other materials on or available from such websites, services, or resources.

You acknowledge and agree that ZConnect CRM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites, services, or resources.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall ZConnect CRM or its affiliates, officers, directors, employees, agents, licensors, or suppliers be liable to you or any third party for any indirect, consequential, incidental, special, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with your access to or use of our platform or any third-party websites, services, or resources linked to or from our platform, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if ZConnect CRM has been advised of the possibility of such damages.

You agree that the aggregate liability of ZConnect CRM and its affiliates, officers, directors, employees, agents, licensors, and suppliers, arising out of or in connection with these terms or your access to or use of our platform or any third-party websites, services, or resources linked to or from our platform, shall be limited to the greater of fifty dollars ($50) or the amount you paid to ZConnect CRM, if any, in the twelve (12) months preceding the event giving rise to such liability.

The limitations of liability set forth in these terms shall apply notwithstanding any failure of essential purpose of any limited remedy and shall survive termination of these terms.

Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any dispute arising out of or in connection with these terms shall be submitted to the exclusive jurisdiction of the courts.

You hereby consent to the exclusive jurisdiction of such courts and waive any objection to the laying of venue in such courts based on the grounds of forum non conveniens or otherwise. You agree that any cause of action arising out of or related to our platform must commence within one (1) year after the cause of action accrues, otherwise, such cause of action shall be permanently barred.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these terms.