Acceptance of Terms

Welcome to Faelith, your trusted partner in marketing automation. By accessing or using our services, you agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree with any part of these terms, please refrain from using our services.

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically. Continued use of our services after any changes signifies your acceptance of the revised terms.

To use our services, you must be at least 18 years old. By registering an account or using our platform, you confirm that you meet this age requirement and have the legal authority to enter into these Terms and Conditions.

Account Registration

To access Faelith's marketing automation features, you need to register for an account. During registration, you agree to provide accurate, current, and complete information. It is your responsibility to keep your account information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, you must notify us immediately.

We reserve the right to suspend or terminate accounts that violate these Terms and Conditions or that we find to be involved in fraudulent activities. You may also terminate your account at any time by contacting our support team.

User Conduct

As a user of Faelith, you agree to use our marketing automation services in a lawful and respectful manner. You must not engage in any activity that is harmful, threatening, abusive, or otherwise objectionable.

You agree not to upload or transmit any content that is offensive, defamatory, or infringes on the rights of others. This includes avoiding any impersonation of individuals or entities, or falsely stating affiliations with any person or organization.

We reserve the right to remove content that violates these Terms and Conditions and to suspend or terminate accounts involved in such activities. Legal action may be taken against users who engage in illegal activities using our platform.

Intellectual Property

All content and materials provided through Faelith, including text, graphics, logos, images, and software, are protected by intellectual property laws. These assets are the property of Faelith or our licensors.

You are granted a limited license to access and use our services for personal and business purposes in line with these Terms and Conditions. This license does not allow for the reproduction, distribution, or modification of our content without prior written consent.

Unauthorized use of our intellectual property is prohibited. This includes the use of any of our trademarks or service marks without permission. Any infringement of our intellectual property rights will be addressed legally.

Service Availability

We strive to provide continuous access to Faelith's marketing automation services. However, we do not guarantee uninterrupted or error-free service. There may be periods of downtime for maintenance, updates, or unforeseen issues.

We will make reasonable efforts to notify you of any scheduled maintenance or significant service interruptions. However, we are not liable for any loss or inconvenience caused by service unavailability.

In the event of a significant disruption, we will work to restore services as quickly as possible. Your understanding and cooperation during these times are appreciated as we aim to maintain high service standards.

Limitation of Liability

Faelith and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our marketing automation services. This includes any loss of profits, data, or other intangible losses.

Our total liability to you for all claims related to the use of our services is limited to the amount paid by you, if any, for accessing our services in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain liabilities. In such cases, our liability will be limited to the fullest extent permitted by law.

Data Privacy

At Faelith, we are committed to protecting your privacy and data. Our data handling practices are outlined in our Privacy Policy, which forms part of these Terms and Conditions. By using our services, you consent to our collection and use of your data as described in the Privacy Policy.

We implement industry-standard security measures to protect your data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

If you have any concerns about our data privacy practices or wish to exercise your rights under applicable data protection laws, please contact our support team for assistance.

Termination

We reserve the right to terminate or suspend your access to Faelith's marketing automation services at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the platform.

You may terminate your account at any time by contacting our support team. Upon termination, your right to use the services will immediately cease, and we will delete your account and associated data as per our data retention policy.

Any provisions of these Terms and Conditions that by their nature should survive termination will remain in effect, including but not limited to provisions regarding intellectual property, warranty disclaimers, and limitations of liability.

Governing Law

These Terms and Conditions and any disputes arising out of or relating to them or our services will be governed by and construed in accordance with the laws, without regard to its conflict of law principles.

Any legal action or proceeding related to these Terms and Conditions shall be brought exclusively in the courts . By using our services, you consent to the jurisdiction and venue of these courts and waive any objections to them.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@faelith.com. We are committed to providing you with the best possible service and will respond to your inquiries as quickly as possible.

Your feedback is important to us, and we welcome any suggestions for improving our services or these Terms and Conditions. We value your input and strive to create a positive user experience for all our customers.

Thank you for choosing Faelith for your marketing automation needs. We look forward to supporting your business growth and helping you achieve your marketing goals.