Introduction

Welcome to Vexarad! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our marketing automation software as a service (SaaS) platform, available at www.vexarad.com ("Website").

Information We Collect

Personal Information

When you create an account on Vexarad, we collect the following personal information:

1. Name

2. Email address

3. Billing information (including credit card details)

4. Company name and details

Usage Data

We collect information about how you use our services, including:

1. IP address

2. Browser type and version

3. Pages you visit on our Website

4. Time and date of your visit

5. Time spent on each page

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device. They help us recognize you, remember your preferences, and analyze site traffic.

How We Use Your Information

To Provide and Improve Our Services

We use your personal information to:

1. Create and manage your account

2. Process your subscription payments

3. Provide customer support

4. Improve and customize our services

To Communicate with You

We use your email address to:

1. Send you updates and notifications about your account

2. Respond to your inquiries and support requests

3. Provide information about new features or updates to our services

For Marketing Purposes

With your consent, we may use your information to:

1. Send you promotional materials and newsletters

2. Inform you about special offers and promotions

You can opt-out of marketing communications at any time by following the unsubscribe link in the email or by contacting us at support@vexarad.com.

To Ensure Security

We use your information to:

1. Monitor and prevent fraudulent activities

2. Enhance the security of our services

Sharing Your Information

Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in providing and improving our services. These providers are contractually obligated to protect your information and use it solely for the purposes for which it was disclosed.

Legal Compliance

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or use of your personal information.

Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your Rights

Access and Update

You have the right to access and update your personal information at any time by logging into your account settings or contacting us at support@vexarad.com.

Delete

You can request the deletion of your personal information by contacting us at support@vexarad.com. Please note that we may need to retain certain information for legal or administrative purposes.

Object and Restrict

You have the right to object to the processing of your personal information and to request restrictions on how we use it. To exercise these rights, please contact us at support@vexarad.com.

Data Portability

You have the right to object to the processing of your personal information and to request restrictions on how we use it. To exercise these rights, please contact us at support@vexarad.com.

Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.

International Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than those in your country. We ensure that your information is protected in accordance with this Privacy Policy through contractual obligations and other safeguard.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Website and updating the "Effective Date" at the top of this page. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Vexarad Support

Email: support@vexarad.com